To be completely honest, lots of things make me angry – I’m a volatile moody person at the best of times but this is an extreme example. Yesterday I received a letter from Clinical Psychology in York, you know the ones who’ve been promising me CBT and who I’ve been on a waiting list with for over a year now.
The edited highlights:
As you know, you are on the waiting list to see a Clinical Psychologist following referral by your GP. As you have been waiting some time, we would be very grateful if you could confirm on the slip enclosed if you would still like to be seen.
Once we have received your reply slip, we will send you an appointment when one becomes available. If we do not hear from you within the next three weeks, we will assume that you no longer wish to be seen and will discharge you.
Thank you very much for your help.
Waiting List Administrator
As you know we’ve fucked up and have kept you waiting for over a year with zero communication. Can you please let us know if you have
a) recovered or
b) topped yourself
in the intervening time so that we can remove you from our waiting list and make our statistics look somewhat better. It’s not like we have an appointment available anyway but you know how it is with statistics, got to look good.
Pointless NHS administrator #13,465
One wonders if they’d still have sent the letter if I had topped myself and if so, how that would have looked…